Why Americollect
Revenue recovery services the Ridiculously Nice way!
We are Ridiculously Nice!
Our Ridiculously Nice approach in our collection services opens communication lines, builds trust and fosters a spirit of cooperation with patients. It sets a strong foundation on which we can have successful conversations collecting the balances that they owe. Ridiculously Nice aligns with the Mission, Vision, and Values of your organization, ensuring that every patient communication provides the same compassionate approach that your patients have come to expect from your organization. Our Ridiculously Nice approach is the key differentiation between Americollect and our competitors though we also set ourselves apart through providing a better patient experience, being 100% healthcare focused, and our technology.
100% Healthcare Focused
Technology
Better Patient Experience
For over 55 years, Americollect has distinguished itself in the collections industry by proving a Ridiculously Nice patient experience maximizes patient account collections, while dramatically improving patient satisfaction in your community. At Americollect, we firmly believe that everyone deserves to be treated Ridiculously Nice, all the time, no matter what.
Americollect’s collection services are 100% healthcare focused which enables our staff to be 100% trained as healthcare collectors from day one. Unlike other agencies, we do not collect for credit cards, utilities or any other businesses outside of healthcare.
Imagine a world where your patients can have their questions answered through chat while entering their payment through our online portal via a link in that same chat, and receive a text message confirmation of payment all while our system automatically updates its workflow in real-time removing a scheduled reminder call that the patient would have received later that day.
Americollect is able to out-collect other agencies by utilizing the latest technology. Our collections software allows us to call guarantors instead of accounts and our predictive dialer uses advanced scoring and analytics to maximize efficiency with our team members making an average of 108 outbound phone attempts per hour.
For over 55 years, Americollect has distinguished itself in the collections industry by proving a Ridiculously Nice patient experience maximizes patient account collections, while dramatically improving patient satisfaction in your community. At Americollect, we firmly believe that everyone deserves to be treated Ridiculously Nice, all the time, no matter what.
Americollect’s collection services are 100% healthcare focused which enables our staff to be 100% trained as healthcare collectors from day one. Unlike other agencies, we do not collect for credit cards, utilities or any other businesses outside of healthcare.
Imagine a world where your patients can have their questions answered through chat while entering their payment through our online portal via a link in that same chat, and receive a text message confirmation of payment all while our system automatically updates its workflow in real-time removing a scheduled reminder call that the patient would have received later that day.
Americollect is able to out-collect other agencies by utilizing the latest technology. Our collections software allows us to call guarantors instead of accounts and our predictive dialer uses advanced scoring
and analytics to maximize efficiency with our team members making an average of
108 outbound phone attempts per hour.