In 1999, Kenlyn Gretz purchased Americollect after spending 11 years as the company’s Collection Manager. Since taking over the small, 12-employee agency, the Americollect team has grown to over 340 members that serve more than 120 hospitals and 7,000 physicians.

In 2019, Shawn Gretz and Luke Check started their journey down the succession plan of Americollect to take over ownership of Americollect. Each started with the company while in college doing odds and ends for the organization and have become leaders in the organization in their own right through similar but different paths.

Americollect’s team members have ranked us as a Best Place To Work In Collections 15 out of 16 years, in large part because of our Ridiculously Nice approach.

Americollect staff mainly reside in the general vicinity of Manitowoc, Wisconsin.

No matter where we are collecting from, we are consistently collecting more than other agencies by doing one thing different – being RIDICULOUSLY NICE. How do we know this approach works? Our clients are surveyed using the Net Promoter Score (Referral Score) and we have received a score of 72 for clients who are eager to refer us, which is higher than Harley Davidson, Apple, Costco and Kohl’s. Our client retention rate is 96%.

Our dialogue is a patient-friendly approach, and our friendly staff consistently draw compliments from patients and clients alike. Our clients are impressed with our flexibility and with the suite of options we offer. We continually grow with our clients and are ready for the challenge of change.

Learn more about our Ridiculously Nice Collections approach and how it provides a better patient experience!